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Hotel deployment · Honolulu, HI

# Three pods. One lobby.  A quieter way to meet at Prince Waikiki.

Three ZenSpace pods placed just off the lobby — giving hotel guests and visitors a private, self-serve place to take a call or meeting without ever leaving the property.

3 pods

Deployed near the lobby

Lobby-adjacent

High-visibility placement

Guests + visitors

Both can book

Self-serve, 24/7

No staff in the loop

## Where does a guest go to take a call?

Prince Waikiki isn't a conference property — it's a vacation hotel. But guests still need a quiet, private place to handle work moments without sitting in the cafe or going back to a room.

Cafe and lobby seating wasn't built for private calls or video meetings.

Hotel rooms aren't always close, and aren't always private — housekeeping, family, kids.

Front desk fielded ad-hoc "is there a quiet room somewhere?" asks with no real answer.

## What was deployed

### Three pods. Lobby-adjacent.  Self-serve.

A small, deliberate deployment — designed to disappear into the guest journey.

### Lobby-adjacent

Three pods placed just off the main lobby — visible on the walk-in, easy to find from the elevators or the cafe.

### Self-serve

Tap the door display or scan the QR. Pick a time block, pay, the pod unlocks. No staff in the loop, no front-desk hand-off.

### Guests + visitors

Registered hotel guests and walk-up day visitors use the same flow. No gate-keeping, no separate logins — just whoever needs a quiet room.

## The deployment

### Honest about what this is.  And what it isn't.

3 pods

Active deployment

Lobby-adjacent

High-visibility placement

Guests + visitors

Both can book the same way

Self-serve

No staff in the loop

Three pods in a lobby aren't going to transform a hotel's top line — and that's not why they're there. They're a guest-experience play: a small, modern, private space available to anyone walking the property, whenever they need it.

The success metric here isn't revenue — it's the moment a guest finishes a call from a quiet, private pod and walks back out to the pool. The pods stay quietly useful in the background, doing one job well.

> "Most of our guests aren't here for meetings. But when one comes up — a call with the office, a quick interview, a private chat — they need somewhere quiet and immediate. The pods sit right off the lobby, guests can book them in seconds, and our team isn't pulled into the logistics. It's a small piece of the property, but the kind of detail people remember."

## What changed day-to-day

### A small change. Two real moments.

The deployment is modest, so the operational change is modest too. Two things shifted noticeably.

#### Front desk

**Before**  
Fielded ad-hoc "is there a quiet room I can use?" requests with no clean answer.

**After**  
Points guests to the pods near the lobby. No bookings, no escorting, no follow-up.

#### Guest experience

**Before**  
Cafe seating or the room itself was the only option for a private call — neither ideal.

**After**  
A purpose-built, private pod with a door, bookable in seconds, steps from the lobby.

## Want pods like these at your property?

### Three products. One platform.

[Infrastructure **ZenCore** 
Booking, payments, access, displays. The bookable, paid, accessible foundation under every space.  
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Explore ZenCore](/content/zencore/index.html)

[IoT & Edge **ZenEdge** 
Sensors, smart locks, edge gateways, on-prem connectivity. The nervous system that makes a space actually run.  
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Explore ZenEdge](/content/zenedge/index.html)

[Agent suite **ZenAI** 
Four agents that distribute, price, operate and alert — turning the platform from software into an operator.  
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Explore ZenAI](/content/zenai/index.html)