Watch the deployment
Hotel deployment · Honolulu, HI
Three pods. One lobby. A quieter way to meet at Prince Waikiki.
Three ZenSpace pods placed just off the lobby — giving hotel guests and visitors a private, self-serve place to take a call or meeting without ever leaving the property.
3 pods
Deployed near the lobby
Lobby-adjacent
High-visibility placement
Guests + visitors
Both can book
Self-serve, 24/7
No staff in the loop
Where does a guest go to take a call?
Prince Waikiki isn't a conference property — it's a vacation hotel. But guests still need a quiet, private place to handle work moments without sitting in the cafe or going back to a room.
Cafe and lobby seating wasn't built for private calls or video meetings.
Hotel rooms aren't always close, and aren't always private — housekeeping, family, kids.
Front desk fielded ad-hoc "is there a quiet room somewhere?" asks with no real answer.
What was deployed
Three pods. Lobby-adjacent. Self-serve.
A small, deliberate deployment — designed to disappear into the guest journey.
Lobby-adjacent
Three pods placed just off the main lobby — visible on the walk-in, easy to find from the elevators or the cafe.
Self-serve
Tap the door display or scan the QR. Pick a time block, pay, the pod unlocks. No staff in the loop, no front-desk hand-off.
Guests + visitors
Registered hotel guests and walk-up day visitors use the same flow. No gate-keeping, no separate logins — just whoever needs a quiet room.
The deployment
Honest about what this is. And what it isn't.
3 pods
Active deployment
Lobby-adjacent
High-visibility placement
Guests + visitors
Both can book the same way
Self-serve
No staff in the loop
Three pods in a lobby aren't going to transform a hotel's top line — and that's not why they're there. They're a guest-experience play: a small, modern, private space available to anyone walking the property, whenever they need it.
The success metric here isn't revenue — it's the moment a guest finishes a call from a quiet, private pod and walks back out to the pool. The pods stay quietly useful in the background, doing one job well.
"Most of our guests aren't here for meetings. But when one comes up — a call with the office, a quick interview, a private chat — they need somewhere quiet and immediate. The pods sit right off the lobby, guests can book them in seconds, and our team isn't pulled into the logistics. It's a small piece of the property, but the kind of detail people remember."
What changed day-to-day
A small change. Two real moments.
The deployment is modest, so the operational change is modest too. Two things shifted noticeably.
Front desk
Before
Fielded ad-hoc "is there a quiet room I can use?" requests with no clean answer.
After
Points guests to the pods near the lobby. No bookings, no escorting, no follow-up.
Guest experience
Before
Cafe seating or the room itself was the only option for a private call — neither ideal.
After
A purpose-built, private pod with a door, bookable in seconds, steps from the lobby.